Demands on hotel staff today are many, as is the requirement to consistently deliver outstanding guest services. As with many hospitality positions today the turnover can be high, leaving inexperienced staff frequently interacting with guest.
Our
Local Area Information Management Software can do just that. Have ALL
your local area information and directions with the click of a mouse or
touch of a screen.
- Enables a single concierge to assist multiple guests.
- Help guests with simple, routine requests, such as "Directions to the Airport" much faster thus allowing
more time for those with greater demands.
- Rather than sift through seemingly endless files or flipping through countless pages in a book, simply
click buttons on a screen.
- Get to any desired information in no more than 3 clicks!
- In times of high guest traffic, information can be displayed simultaneously (mirrored) at multiple
stations. Concierge, front desk and bell staff now have the same information at their fingertips to assist
and minimize waiting times for guests.
- Print crisp, clean copies on demand.
To inquire about receiving a kiosk for your property please contact us at:
(671) 988-9201
Local Info Pacific's (LIP) concierge software is ideal for both properties that have a concierge staff, as well as, those that wish they did.
Local Info Pacific
P.O.Box 20484
Barrigada, GU 96921
(671) 988-9201• Are you using an expensive service that only employees can access?
• Staff still using search engines to find things for your guests on the internet?
• Expecting your guests to wait in line to find something as simple as a local restaurant?
• Still using directions from the internet? Even when you know they are most often inaccurate?
Sure the internet is out there for guests and staff to search - ever tried to look for a local Italian restaurant? A bit overwhelming and time consuming! Why force that on guests. Why spend all that time searching, you know what your guests want; now you can give them ONLY what they want and not all the rest of the clutter. And all the information can be accessed by guests and staff alike, on or off property.
Organized, Fast, Efficient and Informative!
• How many questions about the local area does your staff have to answer every day?
• How many times do they have to give out directions?
• What happens when you lose members of your staff familiar with the area?
Imagine if you had a concierge or concierge assistant that worked 24 hours a day, 7 days a week. One that knows all the area restaurants, businesses and attractions. Has photos and descriptions as well as accurate directions and maps from your property's front door or parking lot.
Imagine this concierge has crisp, clean printouts on demand of all this information and guests could access this concierge from Anywhere in the hotel and Everywhere in the world.
Hotels with this "Anywhere & Everywhere" technology will now be able to provide the web address to guests that are looking for local information PRIOR to their arrival via telephone, mail or email.